Managed Support

What are Managed IT Support Services?
Fixed Fee. Total Support. No Surprises.

Using innovative technology that allows us to detect problems before they impact your business, as well as prevent them from occurring in the first place.
We have invested heavily in remote monitoring technology, which when combined with over 15 years of IT support experience guarantee’s reliability and ensures your IT support costs are fixed.
Whether you require us to completely manage your systems or be an extra layer of support for your existing IT team, we can provide the right solution.

Some Benefits Include:
  • Support Team
  • Unlimited Remote and On-site Support
  • Guaranteed 2 Hour Response Times
  • 24×7 Remote Monitoring
  • Patch Management
  • Monthly Health Report
  • Quarterly Consultancy and Maintenance Visits
  • Audit

Cipher-IT delivers technology as a service through established affilliations with market leaders, providing powerful solutions that are suibtable for the largest of businesses, yet have the ease of use and affordability that smaller businesses demand.
With this combination of power, ease of use and affordability, Cipher-IT provide you with the most advanced technology at the best price.

Managed Networks
Managed Email
Managed Disaster Recovery
– Workstation Audit
– Licensing Inventory
– Workstation Patch Management
– Server Patch Management
– Remote Monitoring
– Back-up Monitoring
– Website Monitoring
– Remote Maintenance
– Monthly Health Report
– Virus/Spyware Protection
– Managed Firewalls
– Application Blocking
– Email Continuity
– Email Archiving
– Compliance and Auditing
– Content Control
– Risk Management
РSpam & Virus Protection·
– Retention Policy Control
– Hosted Solution
– Remote Back-up
– Server Recovery
– Offsite Server Replication
– Remote Working Solutions