Managed Support

What are Managed IT Support Services at Cipher-IT?

Fixed Fee. Total Support. No Surprises.

Implementation of innovative technology which allows us to detect problems before they impact your business, as well as prevent them from occurring in the first place.
We have invested heavily in remote monitoring technology, which when combined with nearly 20 years of IT support experience guarantee’s reliability and ensures that your IT support costs are fixed.
Whether you require us to completely manage your system or be an extra layer of support for your existing IT team, we can provide the right solution.

Some Benefits Include:
  • Support Team that knows your Business
  • Unlimited Remote and On-site Support
  • Guaranteed 2 Hour Response Times
  • 24×7 Remote Monitoring
  • Patch Management
  • Monthly Health Report
  • Quarterly Consultancy and Maintenance Visits
  • Audit

Cipher-IT delivers technology as a service through established affiliations with market leaders, providing powerful solutions that are suibtable for the largest of businesses, yet have the ease of use and affordability that smaller businesses demand.
With this combination of power, ease of use and affordability, Cipher-IT provide you with the most advanced technology at the best price.

Managed Networks
 
Managed Email
 
Managed Disaster Recovery
– IT Administration
– Workstation Audit
– Licensing Inventory
– Workstation Patch Management
– Server Patch Management
– Remote Monitoring
– Back-up Monitoring
– Website Monitoring
– Remote Maintenance
– Monthly Health Report
– Virus/Spyware Protection
– Managed Firewalls
– Application Blocking
  – User administration
– Email Continuity
– Email Archiving
– Compliance and Auditing
– Content Control
– Risk Management
РSpam & Virus Protection·
– Email Encryption
– Retention Policy Control
– Hosted Solution
  – Altaro VM Backup Software
– Remote Back-up
– Server Recovery
– Offsite Server Replication
– Remote Working Solutions